topic Re: Wifi playing up on mobile in Broadband

Wifi playing up on mobile

Morgami — Mon, 18 Nov 2024 06:17:02 GMT

When connected to our mobile phones The WiFi has not been working properly. The Internet isn't loading. The minute you switch to mobile data. Internet is working smoothly.

Re: Wifi playing up on mobile

Chrisee — Mon, 18 Nov 2024 07:23:03 GMT

@Morgami are your other devices working properly? If not then there is an isue with your broadband which needs checking out if thry are tge issue will be with thst phone. Check its network settings for the Sky WiFi connection are set corectly and the phone is getting an IP address from the Sky hub in the range 192.168.0.2 to 192.168.0.254.

Re: Wifi playing up on mobile

Jas19 — Mon, 18 Nov 2024 07:28:33 GMT

Hey,

I've been getting this problem last few days as well no WiFi on mobile or tablets. However mine even if you switch the mobile data on the home WiFi is still not connecting. Just keeps saying turning on and then blank.

The Internet is working on the sky glass.

Re: Wifi playing up on mobile

Box+13 — Mon, 18 Nov 2024 08:25:21 GMT

Mine loads but is awful! The speed tests are non existent. I hope someone can help.

Re: Wifi playing up on mobile

Michelle636 — Tue, 19 Nov 2024 06:49:55 GMT

Something must be wrong at Sky's end.

Mine started working OK late yesterday.