topic Re: I moved from that address in Broadband

I moved from that address

Costinradu — Sun, 17 Nov 2024 20:23:18 GMT

Hello I moved from that address and i dont now how to make

Re: I moved from that address

GD1 — Sun, 17 Nov 2024 20:26:53 GMT

@Costinradu You're not contacting Sky customer services, no one on the forum knows what you are referring to.

Perhaps you could explain in full what the issue is.

Re: I moved from that address

Costinradu — Sun, 17 Nov 2024 20:40:16 GMT

@GD1 hello, thank you for your answer, I just want to move the internet from the old address to the new address. I don't know how to proceed, I'm trying to make an account but it doesn't work

Re: I moved from that address

GD1 — Sun, 17 Nov 2024 20:43:12 GMT

@Costinradu If you have an account at your old address you need to complete a home move https://www.sky.com/moving-home

You need to give a minimum of 10 working days to move your broadband services as these are the SLA's laid out by Openreach the network operator.