topic Re: Error-1004 in Broadband https://helpforum.sky.com/t5/Broadband/Error-1004/m-p/4822248#M439880 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4250927">@SDT11</a>&nbsp;error 1004 from nemory is an Excel error but I guess other programs and systems could use the same error code. If you suspect that your device has lost connection to the internet first check you other devices if they to are down check the lights on your Sky hub&nbsp;<A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A>&nbsp;as they will tell you if the hub has lost connection to the exchange. If its has and a quick rdboot doesn't re-establish it log into the service chevker in the My Sky app if that doesnt tell you Sky are already aware of an issue then give them a call.&nbsp;<BR /><BR /></P><P>&nbsp;</P> Sun, 17 Nov 2024 09:36:39 GMT Chrisee 2024-11-17T09:36:39Z Error-1004 https://helpforum.sky.com/t5/Broadband/Error-1004/m-p/4822220#M439875 <P>Wifi not connecting</P> Sun, 17 Nov 2024 09:06:23 GMT https://helpforum.sky.com/t5/Broadband/Error-1004/m-p/4822220#M439875 SDT11 2024-11-17T09:06:23Z Re: Error-1004 https://helpforum.sky.com/t5/Broadband/Error-1004/m-p/4822248#M439880 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4250927">@SDT11</a>&nbsp;error 1004 from nemory is an Excel error but I guess other programs and systems could use the same error code. If you suspect that your device has lost connection to the internet first check you other devices if they to are down check the lights on your Sky hub&nbsp;<A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A>&nbsp;as they will tell you if the hub has lost connection to the exchange. If its has and a quick rdboot doesn't re-establish it log into the service chevker in the My Sky app if that doesnt tell you Sky are already aware of an issue then give them a call.&nbsp;<BR /><BR /></P><P>&nbsp;</P> Sun, 17 Nov 2024 09:36:39 GMT https://helpforum.sky.com/t5/Broadband/Error-1004/m-p/4822248#M439880 Chrisee 2024-11-17T09:36:39Z