https://helpforum.sky.com/t5/Broadband/Broadband-outage/m-p/4822148#M439836 <P>Is anyone else experiencing the broadband outage in the RH5 area, it went down 15/11 and still off, absolutely no updates from sky which is unacceptable&nbsp;</P> Sun, 17 Nov 2024 07:57:32 GMT Mandsweet 2024-11-17T07:57:32Z https://helpforum.sky.com/t5/Broadband/Broadband-outage/m-p/4822148#M439836 <P>Is anyone else experiencing the broadband outage in the RH5 area, it went down 15/11 and still off, absolutely no updates from sky which is unacceptable&nbsp;</P> Sun, 17 Nov 2024 07:57:32 GMT https://helpforum.sky.com/t5/Broadband/Broadband-outage/m-p/4822148#M439836 Mandsweet 2024-11-17T07:57:32Z https://helpforum.sky.com/t5/Broadband/Broadband-outage/m-p/4822155#M439838 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3078271">@Mandsweet</a>&nbsp;I assume you have been told it is an area issue either by running the service checker or you have called Sky yourself.&nbsp;</P> <P>&nbsp;</P> <P>If so unfortunately nobody including the engineers from Openreach dealing with the issue can give you an estmate of when your line will be back up. That us the reality however you will be due compensation if the fault is not fixed by Tuesday night which is the end of the. second working day after the fault was reported see&nbsp;<A style="background-color: #ffffff; -webkit-tap-highlight-color: transparent; -webkit-text-size-adjust: 100%;" href="https://www.sky.com/help/articles/auto-compensation" target="_blank">Customer Auto-Compensation | Sky Help | Sky.com</A></P> <P>&nbsp;</P> <P>&nbsp;</P> Sun, 17 Nov 2024 08:08:46 GMT https://helpforum.sky.com/t5/Broadband/Broadband-outage/m-p/4822155#M439838 Chrisee 2024-11-17T08:08:46Z