topic Re: WiFi constantly dropping out and buffering in Broadband

WiFi constantly dropping out and buffering

Mamarooney — Wed, 13 Nov 2024 09:23:24 GMT

I previously had a sky account a few years ago and had this problem which is why I left...you've given me a booster but my WiFi signal is constantly dropping out and buffering. I had been with BT and had no issues but when the price changed I thought I would try Sky again...I wish I hadn't, right now I'm only using the radio and Ebay on my laptop but it's dropping out every 10 seconds...its always slow but especially bad today....when can I leave Sky?

Re: WiFi constantly dropping out and buffering

Mr+Flibbles+86 — Thu, 14 Nov 2024 09:29:10 GMT

Hi there @Mamarooney , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: WiFi constantly dropping out and buffering

Tom-W19 — Sat, 16 Nov 2024 11:08:57 GMT

Hi @Mamarooney

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.