https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4821180#M439582 <P>Red 'Fault' light on&nbsp;</P><P>TV, ring doorbell etc. unable to connect to Internet&nbsp;</P> Sat, 16 Nov 2024 06:24:08 GMT KateC 2024-11-16T06:24:08Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4821180#M439582 <P>Red 'Fault' light on&nbsp;</P><P>TV, ring doorbell etc. unable to connect to Internet&nbsp;</P> Sat, 16 Nov 2024 06:24:08 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4821180#M439582 KateC 2024-11-16T06:24:08Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4821238#M439612 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4249979">@KateC</a>&nbsp;Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Sat, 16 Nov 2024 08:45:37 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4821238#M439612 Highlinder 2024-11-16T08:45:37Z