https://helpforum.sky.com/t5/Broadband/Connection-issue/m-p/4821066#M439559 We currently moved our sky broadband connection from previous house to the new one, but the connection seems to be not working at all when we checked after the activation date. The broadband is showing red light and when checking the broadband using the band it is showing everything is fine, but there is no connection yet. It's been 15 days without connection from the last day of connection from the previous house. Fri, 15 Nov 2024 21:17:25 GMT Abru 2024-11-15T21:17:25Z https://helpforum.sky.com/t5/Broadband/Connection-issue/m-p/4821066#M439559 We currently moved our sky broadband connection from previous house to the new one, but the connection seems to be not working at all when we checked after the activation date. The broadband is showing red light and when checking the broadband using the band it is showing everything is fine, but there is no connection yet. It's been 15 days without connection from the last day of connection from the previous house. Fri, 15 Nov 2024 21:17:25 GMT https://helpforum.sky.com/t5/Broadband/Connection-issue/m-p/4821066#M439559 Abru 2024-11-15T21:17:25Z https://helpforum.sky.com/t5/Broadband/Connection-issue/m-p/4821276#M439630 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Sat, 16 Nov 2024 09:20:03 GMT https://helpforum.sky.com/t5/Broadband/Connection-issue/m-p/4821276#M439630 Lisa-P1987 2024-11-16T09:20:03Z