topic Conection in Broadband

Conection

Rich241 — Fri, 15 Nov 2024 18:32:35 GMT

Hi. Recently after a complaint you sent a worker to fix the problem in the local neighbourhood

This seems not to have rectified the problem with my wifi connection

could you look into this please

Re: Conection

Daniel0210 — Fri, 15 Nov 2024 18:39:15 GMT

@Rich241

We are customers here. You'll need to call Sky to report it again.

Re: Conection

Rich241 — Fri, 15 Nov 2024 20:05:01 GMT

Thanks friend

would you know the sky number ?

Re: Conection

Daniel0210 — Fri, 15 Nov 2024 20:06:09 GMT

@Rich241
From a Sky Talk landline or a Sky mobile dial 150 to call Sky (free).

Alternatively use this link:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and a 0333 number is displayed.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a dedicated 0818 ROI number.
(The forum doesn’t allow us to type the numbers in full).

Similar to calling other large companies the start will be automated which may also try to send you here to the forum. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.