topic Re: Sky DNS issues with Microsoft PowerPlatform and Azure in Broadband

Sky DNS issues with Microsoft PowerPlatform and Azure

Lanod — Wed, 06 Nov 2024 11:11:09 GMT

I work from home and in the last day or so, I am having issues connecting to the Power Platform and Azure.

DNS is failing to resolve and I am getting lots of screens like the below.

This does not happen if I hotspot on my mobile.

Things I have done to try to resolve:

Again - this is only happening with my Sky router - when I switch to hotspot on my mobile device it does not happen.

Mr+Flibbles+86 — Thu, 07 Nov 2024 10:18:38 GMT

Hi there @Lanod , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Tom-W19 — Sat, 09 Nov 2024 10:18:13 GMT

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

Lanod — Fri, 15 Nov 2024 14:58:09 GMT

Apologies for delayed response.

I turned off the router for over an hour, as suggested elsewhere in this forum, and that seems to have fixed the issue.