Request for Refund Due to Inadequate Wi-Fi Coverage

Gokhanyavuz — Fri, 15 Nov 2024 11:20:03 GMT

Dear Sky,

I am writing regarding my contract, which includes a guarantee that the internet connection will work in every room of my house. Unfortunately, this guarantee is not being met.

Despite my home office being located next to the Wi-Fi hub, the connection quality is poor, and I have experienced significant issues during phone calls. Additionally, the Wi-Fi does not work at all in the upstairs rooms.

Given these ongoing issues, I am requesting a refund for the additional payment I made for guaranteed whole-house coverage, as the service has not been delivered as promised.

I look forward to your prompt response to resolve this matter. Could you please send one of your technicians and check the issue?

thanks

gokhan yavuz

Re: Request for Refund Due to Inadequate Wi-Fi Coverage

daveNOS — Fri, 15 Nov 2024 11:50:21 GMT

@Gokhanyavuz You won't get a response from Sky here, the forum is customer helps customer, to request a refund you will have to call Sky.

topic Request for Refund Due to Inadequate Wi-Fi Coverage in Broadband

Request for Refund Due to Inadequate Wi-Fi Coverage

Re: Request for Refund Due to Inadequate Wi-Fi Coverage