topic Re: No internet connection in Broadband

No internet connection

Beth75 — Tue, 12 Nov 2024 18:42:38 GMT

Good day

I am not able to connect to the internet with my mobile phone ,but the WiFi says there's no problem.Please help,its been 3 days now

Re: No internet connection

Mr+Flibbles+86 — Wed, 13 Nov 2024 10:50:49 GMT

Hi there @Beth75 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: No internet connection

Addie15 — Fri, 15 Nov 2024 10:52:17 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

Re: No internet connection

Beth75 — Fri, 15 Nov 2024 15:00:56 GMT

The internet is still not connecting on my sky broadband