topic Re: Issue yet again in Broadband

Issue yet again

Issues — Thu, 14 Nov 2024 22:16:31 GMT

I'm again not able to watch anything on my tv.
states there is an issue but when I've tested it on the app it's showing no issues as per the last 6 weeks....

Re: Issue yet again

Shazbaz11 — Thu, 14 Nov 2024 22:44:58 GMT

Absolute same problem here except sometimes the Q doesn't work, no wifi but the Alexa and Google work?! Over 3 months and 4 engineer visits - same issue

Re: Issue yet again

Benw1 — Thu, 14 Nov 2024 23:27:10 GMT

Same here service is down no internet here but the online check service says all is ok and it's wrong

Re: Issue yet again

Shazbaz11 — Thu, 14 Nov 2024 23:30:05 GMT

Same issues here

definitely not telling us something nor compensating us for a total lack of internet and tv service

Re: Issue yet again

Nelly53 — Thu, 14 Nov 2024 23:39:48 GMT

Exact same issue, just transfered over to sky fibre and so far not impressed at all. Can barely get google to work without the internet dropping connection. Does anyone know how to get a hold of an actual person from sky?

Re: Issue yet again

ASP10 — Fri, 15 Nov 2024 00:09:28 GMT

Same here. Now taking screen shots of the appalling speed! They're supposed to compensate if it drops below 60 over 3 days, I'm now going on for 3 months with awful service, dropping out in meetings. Of course, no compensation and no one helping! May be walking away if it continues. What's the point of paying for their fastest service and then having a film buffer like it's the year 2000!!!