https://helpforum.sky.com/t5/Broadband/Issue-re-booking-broadband-activation/m-p/4819893#M439216 <P>I booked a home move for 18/11 with full fibre broadband being activated same day. This was the planned completion day. I had to cancel to move as initially the chain collapsed (top of chain pulled out). I didn't want to risk leaving the order in place, hence the cancel</P><P>&nbsp;</P><P>The home move is now back on, albeit for completion on 25/11. When I went through the home move with the agent, the soonest full fibre can now be activated is 27/12</P><P>&nbsp;</P><P>There was only 2 working days between cancelling the original home move and trying to book a new one. I don't understand why the full fibre date has shifted so much. Has anyone experienced this or may know why openreach suddenly cant do sooner?</P><P>&nbsp;</P><P>Property already has FTTP as current owners have it. Plus I know 18th was available. I also saw all of November free when I originally booked via MySky app</P><P>&nbsp;</P><P>Sky told me to ring Openreach but on their website it says you need to talk to service provider</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Thu, 14 Nov 2024 20:01:38 GMT Monty83 2024-11-14T20:01:38Z https://helpforum.sky.com/t5/Broadband/Issue-re-booking-broadband-activation/m-p/4819893#M439216 <P>I booked a home move for 18/11 with full fibre broadband being activated same day. This was the planned completion day. I had to cancel to move as initially the chain collapsed (top of chain pulled out). I didn't want to risk leaving the order in place, hence the cancel</P><P>&nbsp;</P><P>The home move is now back on, albeit for completion on 25/11. When I went through the home move with the agent, the soonest full fibre can now be activated is 27/12</P><P>&nbsp;</P><P>There was only 2 working days between cancelling the original home move and trying to book a new one. I don't understand why the full fibre date has shifted so much. Has anyone experienced this or may know why openreach suddenly cant do sooner?</P><P>&nbsp;</P><P>Property already has FTTP as current owners have it. Plus I know 18th was available. I also saw all of November free when I originally booked via MySky app</P><P>&nbsp;</P><P>Sky told me to ring Openreach but on their website it says you need to talk to service provider</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Thu, 14 Nov 2024 20:01:38 GMT https://helpforum.sky.com/t5/Broadband/Issue-re-booking-broadband-activation/m-p/4819893#M439216 Monty83 2024-11-14T20:01:38Z