https://helpforum.sky.com/t5/Broadband/Open/m-p/4813683#M439106 <P>We're is my broadband engineer&nbsp; <EM><FONT size="2" color="#999999">(Removed)</FONT></EM> iv had no internet since 29th oct&nbsp;</P> <P>&nbsp;</P> <P style="font-size: smaller; color: #939799;"><I>Moderator note: Removed inappropriate language<BR /></I></P> Mon, 11 Nov 2024 11:33:40 GMT Robbie18 2024-11-11T11:33:40Z https://helpforum.sky.com/t5/Broadband/Open/m-p/4813683#M439106 <P>We're is my broadband engineer&nbsp; <EM><FONT size="2" color="#999999">(Removed)</FONT></EM> iv had no internet since 29th oct&nbsp;</P> <P>&nbsp;</P> <P style="font-size: smaller; color: #939799;"><I>Moderator note: Removed inappropriate language<BR /></I></P> Mon, 11 Nov 2024 11:33:40 GMT https://helpforum.sky.com/t5/Broadband/Open/m-p/4813683#M439106 Robbie18 2024-11-11T11:33:40Z https://helpforum.sky.com/t5/Broadband/Open/m-p/4813688#M439107 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4242761">@Robbie18</a>&nbsp;</P> <P>If you've had no update give Sky a call. Depending what the fault is Openreach could work on it remotely at an exchange or cabinet.</P> <P><BR />The below link explains the Ofcom agreed auto compensation scheme which Sky operates for when there is a TOTAL loss of Sky Broadband or Sky Talk.<BR /><A href="https://www.sky.com/help/articles/auto-compensation" target="_blank">https://www.sky.com/help/articles/auto-compensation</A> <BR /><BR />If you have a total loss of service and it isn’t fixed after two full WORKING days <STRONG>from when you notify Sky of the fault, </STRONG>you will become eligible for it. It’s applied 30 days after the fault has been repaired and will come in the form of a credit appearing on your Sky account (from 01/04/24 the rates are £9.76 per day).</P> Sat, 09 Nov 2024 13:00:17 GMT https://helpforum.sky.com/t5/Broadband/Open/m-p/4813688#M439107 Daniel0210 2024-11-09T13:00:17Z