topic WIFI DROPS in Broadband

WIFI DROPS

MB1990 — Thu, 14 Nov 2024 11:27:37 GMT

My WiFi keeps dropping out. Thus started 4 WEEKS ago and has been consistent. I have run all the checks on my sky app and nothing works. What should I try next?

TRYED TO CALL THEM AND NOTHING

Re: WIFI DROPS

Greenfingers001 — Fri, 15 Nov 2024 09:34:32 GMT

Hi there @MB1990 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: WIFI DROPS

Lisa-P1987 — Sun, 17 Nov 2024 08:58:03 GMT

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks