https://helpforum.sky.com/t5/Broadband/Broadband-pains/m-p/4819057#M438962 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4227519">@DemBones</a>&nbsp;if there is an engineer booked there is little forum members can advise. </P> <P>&nbsp;</P> <P>You are buying a domestic service which has a lower priority for repairs than business lines but is significantly cheaper. You should be due compensation if you are without a connection for more than 2 working days see&nbsp;<A style="background-color: #ffffff; -webkit-tap-highlight-color: transparent; -webkit-text-size-adjust: 100%;" href="https://www.sky.com/help/articles/auto-compensation" target="_blank">Customer Auto-Compensation | Sky Help | Sky.com</A></P> Thu, 14 Nov 2024 07:29:33 GMT Chrisee 2024-11-14T07:29:33Z https://helpforum.sky.com/t5/Broadband/Broadband-pains/m-p/4818992#M438927 <P>I've had Sky broadband for a month after three couldn't connect me so I have super fast broadband connection that inevitably fails me and drops out randomly and regularly: I cannot use my music dedicated desktop to compose music pieces which I write for short films because I need to be online for parts of it and if it drops out it ruins all it work&nbsp;</P><P>they say they fixed it twice sent two engineers out but still bad</P><P>Have another 8am engineer appointment booked for a week away&nbsp;</P><P>aaargh</P> Thu, 14 Nov 2024 01:50:46 GMT https://helpforum.sky.com/t5/Broadband/Broadband-pains/m-p/4818992#M438927 DemBones 2024-11-14T01:50:46Z https://helpforum.sky.com/t5/Broadband/Broadband-pains/m-p/4819057#M438962 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4227519">@DemBones</a>&nbsp;if there is an engineer booked there is little forum members can advise. </P> <P>&nbsp;</P> <P>You are buying a domestic service which has a lower priority for repairs than business lines but is significantly cheaper. You should be due compensation if you are without a connection for more than 2 working days see&nbsp;<A style="background-color: #ffffff; -webkit-tap-highlight-color: transparent; -webkit-text-size-adjust: 100%;" href="https://www.sky.com/help/articles/auto-compensation" target="_blank">Customer Auto-Compensation | Sky Help | Sky.com</A></P> Thu, 14 Nov 2024 07:29:33 GMT https://helpforum.sky.com/t5/Broadband/Broadband-pains/m-p/4819057#M438962 Chrisee 2024-11-14T07:29:33Z