topic lagging and boxes wont work in Broadband

lagging and boxes wont work

kearney99 — Wed, 13 Nov 2024 23:04:25 GMT

Its saying no issues tv is gone and gamming is lagging , wheel if death, the copper was better, why i left BT Fibre, it was crap.

Re: lagging and boxes wont work

Chrisee — Thu, 14 Nov 2024 08:21:24 GMT

@kearney99 forum members can probably help butvwe need more information.

Therefore can you post what colour hub you have? What its leds are showing (see https://www.sky.com/help/articles/hub-lights-explained-start)

It would help if you ran the network test in the Get Help menu of the Netfix app on whatever device you stream TV through.

Re: lagging and boxes wont work

TimmyBGood — Thu, 14 Nov 2024 09:23:18 GMT

@kearney99 wrote:

why i left BT Fibre, it was crap.

Important to know that 'BT Fibre' and 'Sky Fibre' is the same fibre: both ISPs use the national Openreach network and the identical connection to any individual property.

Any physical fault on that circuit would carry over with transfer from BT to Sky, as would the local wireless environment.