topic Re: No Internet Wi-Fi in Broadband

No Internet Wi-Fi

EMMALVS15 — Wed, 13 Nov 2024 12:54:20 GMT

Gone through everything that is said on my sky about broadband I've unplugged it. I've reset it. I've done everything still not working.

Re: No Internet Wi-Fi

caesarome — Wed, 13 Nov 2024 13:32:12 GMT

@EMMALVS15

First thing to check is this link to see if there are any outages in your area:

https://www.sky.com/servicechecker

If there isn't try running the line test here:

https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

Re: No Internet Wi-Fi

Staceyj34 — Wed, 13 Nov 2024 13:33:04 GMT

I'm having the same issue !!