https://helpforum.sky.com/t5/Broadband/No-connection/m-p/4818331#M438739 Can't connect my broadband Wed, 13 Nov 2024 13:31:30 GMT Angelawilliams 2024-11-13T13:31:30Z https://helpforum.sky.com/t5/Broadband/No-connection/m-p/4818326#M438737 Nnew broadband not connected I've rolled all steps but one -don't have a phone to connect Wed, 13 Nov 2024 13:25:30 GMT https://helpforum.sky.com/t5/Broadband/No-connection/m-p/4818326#M438737 Angelawilliams 2024-11-13T13:25:30Z https://helpforum.sky.com/t5/Broadband/No-connection/m-p/4818331#M438739 Can't connect my broadband Wed, 13 Nov 2024 13:31:30 GMT https://helpforum.sky.com/t5/Broadband/No-connection/m-p/4818331#M438739 Angelawilliams 2024-11-13T13:31:30Z https://helpforum.sky.com/t5/Broadband/No-connection/m-p/4818335#M438741 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4247117">@Angelawilliams</a>&nbsp;</P> <P>If you are saying your broadband has been working up to now and is not anymore then the first&nbsp;<SPAN>thing to check is this link to see if there are any outages in your area:</SPAN></P> <P>&nbsp;</P> <P><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P>After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Wed, 13 Nov 2024 13:33:14 GMT https://helpforum.sky.com/t5/Broadband/No-connection/m-p/4818335#M438741 caesarome 2024-11-13T13:33:14Z