topic Re: Internet not working at all!! in Broadband https://helpforum.sky.com/t5/Broadband/Internet-not-working-at-all/m-p/4818253#M438714 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4246862">@AA__</a>&nbsp;Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Wed, 13 Nov 2024 12:41:33 GMT Highlinder 2024-11-13T12:41:33Z Internet not working at all!! https://helpforum.sky.com/t5/Broadband/Internet-not-working-at-all/m-p/4818249#M438711 <P>Only joined sky yesterday, line went live. Worked fine then nothing this morning, I've tried all the troubleshooting and still nothing&nbsp;</P><P>&nbsp;</P><P>any help would be appreciated&nbsp;</P> Wed, 13 Nov 2024 12:40:17 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working-at-all/m-p/4818249#M438711 AA__ 2024-11-13T12:40:17Z Re: Internet not working at all!! https://helpforum.sky.com/t5/Broadband/Internet-not-working-at-all/m-p/4818253#M438714 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4246862">@AA__</a>&nbsp;Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Wed, 13 Nov 2024 12:41:33 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working-at-all/m-p/4818253#M438714 Highlinder 2024-11-13T12:41:33Z