https://helpforum.sky.com/t5/Broadband/NO-INTERNET/m-p/4818235#M438705 <P>my husband works from home and there is no internet! Sort this out!&nbsp;</P> Wed, 13 Nov 2024 12:14:28 GMT Natalie011 2024-11-13T12:14:28Z https://helpforum.sky.com/t5/Broadband/NO-INTERNET/m-p/4818235#M438705 <P>my husband works from home and there is no internet! Sort this out!&nbsp;</P> Wed, 13 Nov 2024 12:14:28 GMT https://helpforum.sky.com/t5/Broadband/NO-INTERNET/m-p/4818235#M438705 Natalie011 2024-11-13T12:14:28Z https://helpforum.sky.com/t5/Broadband/NO-INTERNET/m-p/4818251#M438712 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4247038">@Natalie011</a>&nbsp; first of all you are not talking to Sky we are mainly customers like yourself.</P><P>&nbsp;</P><P>Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Wed, 13 Nov 2024 12:41:09 GMT https://helpforum.sky.com/t5/Broadband/NO-INTERNET/m-p/4818251#M438712 Highlinder 2024-11-13T12:41:09Z