https://helpforum.sky.com/t5/Broadband/Operreach-confusion/m-p/4818051#M438639 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3966500">@Ian2240</a>&nbsp;wrote:<BR /> <P>&nbsp;</P> <P>So why could not a hole though the wall to interior Openreach box on the same day </P> <P>&nbsp;</P> <HR /></BLOCKQUOTE> <P>Typically ladder &amp; pole teams are not also trained and equipped for fusion-splicing optical fibre.</P> Wed, 13 Nov 2024 09:39:25 GMT TimmyBGood 2024-11-13T09:39:25Z https://helpforum.sky.com/t5/Broadband/Operreach-confusion/m-p/4818046#M438636 <P>Today operreach came to fit a gray box to the outside of the bungalow, but also ran a new wire from the telegraph pole to the box. Leaving the old copper in place.. so now two wires to bungalow old copper and new one.</P><P>I assume the new wire is the fibre. So why could not a hole though the wall to interior Openreach box on the same day ! My installation date is not till Dec 3rd required one hole to complete? Or have I got it all wrong, &nbsp;but two wires seem to indicate it's all but done ?</P><P>&nbsp;</P> Wed, 13 Nov 2024 09:37:07 GMT https://helpforum.sky.com/t5/Broadband/Operreach-confusion/m-p/4818046#M438636 Ian2240 2024-11-13T09:37:07Z https://helpforum.sky.com/t5/Broadband/Operreach-confusion/m-p/4818051#M438639 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3966500">@Ian2240</a>&nbsp;wrote:<BR /> <P>&nbsp;</P> <P>So why could not a hole though the wall to interior Openreach box on the same day </P> <P>&nbsp;</P> <HR /></BLOCKQUOTE> <P>Typically ladder &amp; pole teams are not also trained and equipped for fusion-splicing optical fibre.</P> Wed, 13 Nov 2024 09:39:25 GMT https://helpforum.sky.com/t5/Broadband/Operreach-confusion/m-p/4818051#M438639 TimmyBGood 2024-11-13T09:39:25Z