https://helpforum.sky.com/t5/Broadband/Internet-keeps-dropping-out/m-p/4817904#M438562 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4246770">@Porter2</a>&nbsp;Could you please post your router stats following the link below.<BR /><A href="https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101474" target="_blank">https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101474</A></P> Wed, 13 Nov 2024 08:26:19 GMT Highlinder 2024-11-13T08:26:19Z https://helpforum.sky.com/t5/Broadband/Internet-keeps-dropping-out/m-p/4817889#M438549 <P>Hi, our internet keeps dropping out intermittently. In the evening our the internet buffers whilst we watched Netflix's and during calls on Teams the internet cuts off. We have a smart thermostat which keeps disconnecting so we have no heating. Keeps saying our connection is fine, however this morning it's has shown a WiFi exclamation mark and an error. Help required please.&nbsp;</P> Wed, 13 Nov 2024 08:13:54 GMT https://helpforum.sky.com/t5/Broadband/Internet-keeps-dropping-out/m-p/4817889#M438549 Porter2 2024-11-13T08:13:54Z https://helpforum.sky.com/t5/Broadband/Internet-keeps-dropping-out/m-p/4817892#M438552 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4246770">@Porter2</a>&nbsp; black or white router from Sky?</P> Wed, 13 Nov 2024 08:18:16 GMT https://helpforum.sky.com/t5/Broadband/Internet-keeps-dropping-out/m-p/4817892#M438552 Highlinder 2024-11-13T08:18:16Z https://helpforum.sky.com/t5/Broadband/Internet-keeps-dropping-out/m-p/4817899#M438558 <P>Hi, we have a black sky router box</P> Wed, 13 Nov 2024 08:23:38 GMT https://helpforum.sky.com/t5/Broadband/Internet-keeps-dropping-out/m-p/4817899#M438558 Porter2 2024-11-13T08:23:38Z https://helpforum.sky.com/t5/Broadband/Internet-keeps-dropping-out/m-p/4817904#M438562 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4246770">@Porter2</a>&nbsp;Could you please post your router stats following the link below.<BR /><A href="https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101474" target="_blank">https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101474</A></P> Wed, 13 Nov 2024 08:26:19 GMT https://helpforum.sky.com/t5/Broadband/Internet-keeps-dropping-out/m-p/4817904#M438562 Highlinder 2024-11-13T08:26:19Z https://helpforum.sky.com/t5/Broadband/Internet-keeps-dropping-out/m-p/4817936#M438583 <P>Ok - we will check this later once we are back from work</P> Wed, 13 Nov 2024 08:37:16 GMT https://helpforum.sky.com/t5/Broadband/Internet-keeps-dropping-out/m-p/4817936#M438583 Porter2 2024-11-13T08:37:16Z