topic Not getting internet in all rooms in Broadband

Not getting internet in all rooms

Keayse — Tue, 12 Nov 2024 16:02:12 GMT

We are getting really bad internet to the mini box upstairs, we have moved the booster to different places but it makes no difference, the tv keeps freezing while watching and we sometimes loose signal altogether, if we move the booster to the room with the tv we loose internet in the back bedroom

Re: Not getting internet in all rooms

Mr+Flibbles+86 — Wed, 13 Nov 2024 10:25:37 GMT

Hi there @Keayse , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Not getting internet in all rooms

Addie15 — Fri, 15 Nov 2024 14:37:04 GMT

Update-We are closing this session now due to no further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.