topic WiFi dropping/Poor connection via Sky Max Pod in Broadband

WiFi dropping/Poor connection via Sky Max Pod

Ben_Rogers — Tue, 12 Nov 2024 12:22:55 GMT

I have recently upgraded to Sky Max and everything was going swimmingly (better speed, reliable connection etc) but on the past 24hrs the connection in my office (using a Sky Max Pod linked to the Hub) has been awful, with speeds about half of what I had previously and the connection constantly dropping. I haven't changed the licyof any of the hardware and the Sky App shows the pod now has a Poor connection. Any ideas how to remedy this?

Re: WiFi dropping/Poor connection via Sky Max Pod

Tom-W19 — Wed, 13 Nov 2024 09:09:15 GMT

Hi @Ben_Rogers

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147