https://helpforum.sky.com/t5/Broadband/No-network/m-p/4816516#M438027 <P>I don't know why the network is disconnected.</P> Tue, 12 Nov 2024 07:35:42 GMT Baozhen 2024-11-12T07:35:42Z https://helpforum.sky.com/t5/Broadband/No-network/m-p/4816516#M438027 <P>I don't know why the network is disconnected.</P> Tue, 12 Nov 2024 07:35:42 GMT https://helpforum.sky.com/t5/Broadband/No-network/m-p/4816516#M438027 Baozhen 2024-11-12T07:35:42Z https://helpforum.sky.com/t5/Broadband/No-network/m-p/4816538#M438038 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4245569">@Baozhen</a>&nbsp;there are multiple possible reasons for the service to be down modt commonly due to a fault but can also include non-payment of a bill. First step is open the service checker in the My Sky app over a mobile connection to see if that gives you an explanation like a known fault if as is quite likely if thecfailure is recent it hasnt picked up the issue call Sky to report the problem.</P> Tue, 12 Nov 2024 08:03:38 GMT https://helpforum.sky.com/t5/Broadband/No-network/m-p/4816538#M438038 Chrisee 2024-11-12T08:03:38Z