topic Re: Mr peter Smith in Broadband https://helpforum.sky.com/t5/Broadband/Mr-peter-Smith/m-p/4816354#M437997 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4245407">@Peter781</a>&nbsp; Your not speaking to Sky customer services,&nbsp; as the appointment was missed there will be a fee applied, you'll need to contact Sky by phone to rearrange another appointment.</P> Mon, 11 Nov 2024 21:40:13 GMT GD1 2024-11-11T21:40:13Z Mr peter Smith https://helpforum.sky.com/t5/Broadband/Mr-peter-Smith/m-p/4816346#M437996 <P>I missed engineer's to install both sky tv n broadband today. I'm in hospital my daughter was late arriving at my premises&nbsp;</P> Mon, 11 Nov 2024 21:34:39 GMT https://helpforum.sky.com/t5/Broadband/Mr-peter-Smith/m-p/4816346#M437996 Peter781 2024-11-11T21:34:39Z Re: Mr peter Smith https://helpforum.sky.com/t5/Broadband/Mr-peter-Smith/m-p/4816354#M437997 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4245407">@Peter781</a>&nbsp; Your not speaking to Sky customer services,&nbsp; as the appointment was missed there will be a fee applied, you'll need to contact Sky by phone to rearrange another appointment.</P> Mon, 11 Nov 2024 21:40:13 GMT https://helpforum.sky.com/t5/Broadband/Mr-peter-Smith/m-p/4816354#M437997 GD1 2024-11-11T21:40:13Z Re: Mr peter Smith https://helpforum.sky.com/t5/Broadband/Mr-peter-Smith/m-p/4816444#M438016 <P><SPAN class="heading__Children-sc-1jvw3hz-0 emHMra">As mentioned above, you may need to call Sky.</SPAN></P> <P>&nbsp;</P> <P><SPAN>You could try a &nbsp;reschedule online for a future date, to </SPAN><A class="link__Element-sc-f1ji6g-0 kHqJSn" style="font-family: inherit; -webkit-tap-highlight-color: transparent; -webkit-text-size-adjust: 100%;" href="https://www.sky.com/ordertracking?irct=help-sky-broadband-and-talk-new-line-installation" data-test-id="base-link" target="_blank">change your visit time or date</A><SPAN>.</SPAN></P> <DIV id="accordion-3-1-content" class="content__Wrapper-sc-a6avr1-0 gVCEoN" role="region" aria-labelledby="accordion-3-1-heading" data-test-id="group-accordion-content-1"> <P class="sc-jSUZER hoQEVc">&nbsp;</P> <P class="sc-jSUZER hoQEVc">&nbsp;If you miss your appointment, call to cancel or reschedule on the day or day before your appointment, you might be charged £25 on your next bill.</P> </DIV> Tue, 12 Nov 2024 00:09:08 GMT https://helpforum.sky.com/t5/Broadband/Mr-peter-Smith/m-p/4816444#M438016 lettice 2024-11-12T00:09:08Z