https://helpforum.sky.com/t5/Broadband/Issues-setting-up-sky-hub/m-p/4816338#M437991 <P>New sky max hub arrived, activation date was last Friday, but I cannot seem to set it up. We have an OpenReach master socket 5c. I am not entirely sure if I have the right cables, but have tried all different cables and different ways of plugging it in!&nbsp;<BR /><BR /></P><P>I have tried so much over the last couple of days... reinstalling, resetting the hub, deleting the app and reinstalling it. &nbsp;I just keep getting a message that says&nbsp;<STRONG>"we're setting up your max hub. This may take up to 20 minutes" </STRONG>and then it just doesn't work. Or, I get a message to &nbsp;say<STRONG> "oops something went wrong. Please try again later". </STRONG>I am going round and round in circles.</P> Mon, 11 Nov 2024 21:31:55 GMT Georginadc 2024-11-11T21:31:55Z https://helpforum.sky.com/t5/Broadband/Issues-setting-up-sky-hub/m-p/4816338#M437991 <P>New sky max hub arrived, activation date was last Friday, but I cannot seem to set it up. We have an OpenReach master socket 5c. I am not entirely sure if I have the right cables, but have tried all different cables and different ways of plugging it in!&nbsp;<BR /><BR /></P><P>I have tried so much over the last couple of days... reinstalling, resetting the hub, deleting the app and reinstalling it. &nbsp;I just keep getting a message that says&nbsp;<STRONG>"we're setting up your max hub. This may take up to 20 minutes" </STRONG>and then it just doesn't work. Or, I get a message to &nbsp;say<STRONG> "oops something went wrong. Please try again later". </STRONG>I am going round and round in circles.</P> Mon, 11 Nov 2024 21:31:55 GMT https://helpforum.sky.com/t5/Broadband/Issues-setting-up-sky-hub/m-p/4816338#M437991 Georginadc 2024-11-11T21:31:55Z