topic Internet in Broadband

Internet

Vicky851 — Mon, 11 Nov 2024 16:30:54 GMT

Has anyone had any problems in Bradford today Internet was ok until around 3pm I've now got either an amber flashing light or no light at all seems to be a very frustrating continuous problem also sky app says no problems have done all the usual resets power off etc

Re: Internet

Highlinder — Tue, 12 Nov 2024 08:16:16 GMT

@Vicky851 Is this still happening this morning?

Re: Internet

Tom-W19 — Tue, 12 Nov 2024 08:24:46 GMT

Hi @Vicky851

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Internet

Mr+Flibbles+86 — Thu, 14 Nov 2024 08:58:53 GMT

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks