https://helpforum.sky.com/t5/Broadband/I-have-no-on-demand-information-catch-up-hand-no-on-demand-best-of-sky-my-sky-is-telling-me-I-have-n/m-p/4814639#M437542 <P>I have no internet&nbsp;</P> Sun, 10 Nov 2024 12:20:25 GMT Rubberduck2- 2024-11-10T12:20:25Z https://helpforum.sky.com/t5/Broadband/I-have-no-on-demand-information-catch-up-hand-no-on-demand-best-of-sky-my-sky-is-telling-me-I-have-n/m-p/4814639#M437542 <P>I have no internet&nbsp;</P> Sun, 10 Nov 2024 12:20:25 GMT https://helpforum.sky.com/t5/Broadband/I-have-no-on-demand-information-catch-up-hand-no-on-demand-best-of-sky-my-sky-is-telling-me-I-have-n/m-p/4814639#M437542 Rubberduck2- 2024-11-10T12:20:25Z https://helpforum.sky.com/t5/Broadband/I-have-no-on-demand-information-catch-up-hand-no-on-demand-best-of-sky-my-sky-is-telling-me-I-have-n/m-p/4814724#M437561 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4243716">@Rubberduck2-</a>Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Sun, 10 Nov 2024 13:47:58 GMT https://helpforum.sky.com/t5/Broadband/I-have-no-on-demand-information-catch-up-hand-no-on-demand-best-of-sky-my-sky-is-telling-me-I-have-n/m-p/4814724#M437561 Highlinder 2024-11-10T13:47:58Z