topic Re: Broadband keeps dropping out in Broadband

Broadband keeps dropping out

drobertz — Thu, 07 Nov 2024 11:20:27 GMT

Over the last 48 hours my broadband and talk keeps dropping out for short periods of time. I have run the Sky broadband and line checker but it is not picking up any faults or any faults in my area.

Re: Broadband keeps dropping out

Mr+Flibbles+86 — Fri, 08 Nov 2024 08:59:57 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Broadband keeps dropping out

Addie15 — Sun, 10 Nov 2024 11:16:20 GMT

Update-We are closing this session now due to no further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

Re: Broadband keeps dropping out

drobertz — Sun, 10 Nov 2024 11:19:23 GMT

Hi ... I have had no further drop outs, so everything seems to have settled down.

Thank you for your help.