topic Re: Tv keeps losing its connection with technical problem notice on blank on both upstairs and do... in Broadband

Tv keeps losing its connection with technical problem notice on blank on both upstairs and down sets

Dave0113 — Thu, 07 Nov 2024 17:40:16 GMT

The technical fzult notice is accompanied by a try again later notice. Trying again brings about a signal that gets dropped againe within a couple of minutes. Switch everything off and starting again does not clear it. How can this be resolved?

Re: Tv keeps losing its connection with technical problem notice on blank on both upstairs and do...

Lisa-P1987 — Fri, 08 Nov 2024 10:46:11 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Tv keeps losing its connection with technical problem notice on blank on both upstairs and do...

Addie15 — Sun, 10 Nov 2024 11:01:01 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.