topic Re: Very slow internet through house. in Broadband

Very slow internet through house.

maglas — Sat, 09 Nov 2024 12:08:40 GMT

We had an issue a couple of months ago which meant engineering came out to the 'box' on the main road.

it seemed to fix the problem.

However for the last week the internet within the house has , yet again, been exceptionally slow and occasionally intermittent?

Any ideas?

Re: Very slow internet through house.

Tom-W19 — Sun, 10 Nov 2024 09:55:15 GMT

Hi @maglas

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Very slow internet through house.

Mr+Flibbles+86 — Tue, 12 Nov 2024 10:02:12 GMT

We are still looking to help you @maglas. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks