https://helpforum.sky.com/t5/Broadband/No-Internet/m-p/4814382#M437459 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4243521">@Philipprior</a>&nbsp; If your internet has been down for less than 1 hour then the service checker will only show historical data. If aftern an hour&nbsp; run the directions below.</P><P>&nbsp;</P><P>Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P><P>&nbsp;</P><P>&nbsp;</P> Sun, 10 Nov 2024 08:45:46 GMT Highlinder 2024-11-10T08:45:46Z https://helpforum.sky.com/t5/Broadband/No-Internet/m-p/4814358#M437450 My Internet has gone down thus morning and not showing any issues in the local area. Sun, 10 Nov 2024 08:18:01 GMT https://helpforum.sky.com/t5/Broadband/No-Internet/m-p/4814358#M437450 Philipprior 2024-11-10T08:18:01Z https://helpforum.sky.com/t5/Broadband/No-Internet/m-p/4814382#M437459 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4243521">@Philipprior</a>&nbsp; If your internet has been down for less than 1 hour then the service checker will only show historical data. If aftern an hour&nbsp; run the directions below.</P><P>&nbsp;</P><P>Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P><P>&nbsp;</P><P>&nbsp;</P> Sun, 10 Nov 2024 08:45:46 GMT https://helpforum.sky.com/t5/Broadband/No-Internet/m-p/4814382#M437459 Highlinder 2024-11-10T08:45:46Z