https://helpforum.sky.com/t5/Broadband/Poor-wifi/m-p/4814199#M437378 <P>Hi there&nbsp;</P><P>pi download speed was 11.&nbsp;<BR /><BR /></P><P>we upgraded paying an additional £4 a month for your super fast and have since received no higher than 17.6.&nbsp;<BR /><BR /></P><P>this is obviously not 2001 and those kind of speeds are not acceptable. Particularly when we are paying for a better service.&nbsp;<BR /><BR /></P><P>I beleive we should be due a refund for not getting the speeds we should have previously.&nbsp;<BR /><BR /></P><P>also again now as we are arill</P><P>not receiving the speeds we've been told.&nbsp;<BR /><BR /></P><P>my new our is with virgin ans are currently getting &nbsp;382mb for less than we are paying for 17.8 on a good day.&nbsp;<BR /><BR /></P><P>can you please contact me regarding this.&nbsp;</P> Sat, 09 Nov 2024 21:36:16 GMT Watsol7 2024-11-09T21:36:16Z https://helpforum.sky.com/t5/Broadband/Poor-wifi/m-p/4814199#M437378 <P>Hi there&nbsp;</P><P>pi download speed was 11.&nbsp;<BR /><BR /></P><P>we upgraded paying an additional £4 a month for your super fast and have since received no higher than 17.6.&nbsp;<BR /><BR /></P><P>this is obviously not 2001 and those kind of speeds are not acceptable. Particularly when we are paying for a better service.&nbsp;<BR /><BR /></P><P>I beleive we should be due a refund for not getting the speeds we should have previously.&nbsp;<BR /><BR /></P><P>also again now as we are arill</P><P>not receiving the speeds we've been told.&nbsp;<BR /><BR /></P><P>my new our is with virgin ans are currently getting &nbsp;382mb for less than we are paying for 17.8 on a good day.&nbsp;<BR /><BR /></P><P>can you please contact me regarding this.&nbsp;</P> Sat, 09 Nov 2024 21:36:16 GMT https://helpforum.sky.com/t5/Broadband/Poor-wifi/m-p/4814199#M437378 Watsol7 2024-11-09T21:36:16Z