topic Re: Internet problem in Broadband

Internet problem

Alyciaa — Wed, 06 Nov 2024 23:03:46 GMT

Our devices won't connect properly to the WiFi and also the apps on the tv are buffering all the time

Greenfingers001 — Thu, 07 Nov 2024 11:36:54 GMT

Hi there @Alyciaa , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Tom-W19 — Sat, 09 Nov 2024 11:39:02 GMT

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.