topic Re: Sky Full Fibre Install Date Cancelled in Broadband

Sky Full Fibre Install Date Cancelled

ballyally13 — Fri, 08 Nov 2024 17:42:58 GMT

Im due to have full fibre installed on 12th November but on checking today it now says full fibre install cancelled with on future date given.

Re: Sky Full Fibre Install Date Cancelled

Chrisee — Fri, 08 Nov 2024 18:09:31 GMT

@ballyally13 youbwill havecto speak to Sky as to what is happening but this can happen if Openreaxh the network supplier cannot accept Sky's order. To help I have escalated your post to the Sky team who support the forum who should be in touch soon to offer you a private chat session to get this sorted. Keep an eye on the forum as if you miss the message just click the chat icon which will be added to the forum pages for you to use.saving a long phone call.

Re: Sky Full Fibre Install Date Cancelled

Addie15 — Sat, 09 Nov 2024 11:13:19 GMT

Hi there! Thank you for escalating this. We have sent an invite to @ballyally13.