topic Re: Very slow speed in Broadband

Very slow speed

marie93 — Wed, 06 Nov 2024 18:53:25 GMT

Our internet speed appears to be very slow compared to the expected on our upgrade

Re: Very slow speed

Lisa-P1987 — Thu, 07 Nov 2024 10:35:32 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Very slow speed

Tom-W19 — Sat, 09 Nov 2024 10:46:36 GMT

Hi @marie93

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.