topic Intermittent Broadband Connection in Broadband

Intermittent Broadband Connection

Steve_V — Sat, 09 Nov 2024 08:13:57 GMT

The last couple of days my broadband has kept dropping out for about 15 mins every 1 to 2 hours. When running tests it says connection issue but all is ok. Anyone else have this problem.

Re: Intermittent Broadband Connection

Highlinder — Sat, 09 Nov 2024 09:54:01 GMT

@Steve_V black or white router from Sky?

Re: Intermittent Broadband Connection

Steve_V — Sat, 09 Nov 2024 10:22:01 GMT

Hi it's the Black one. This does not happen all the time. Been working fine for the last couple of hours. But afternoon and evening seems worse.

Thanks

Re: Intermittent Broadband Connection

Highlinder — Sat, 09 Nov 2024 10:37:45 GMT

@Steve_V Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101474