topic Re: Broadband problems in Broadband https://helpforum.sky.com/t5/Broadband/Broadband-problems/m-p/4813302#M437094 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4242475">@Adam1168</a>&nbsp;if you have a black Sky hub can you post your hub's stats see&nbsp;<A style="background-color: #ffffff; -webkit-tap-highlight-color: transparent; -webkit-text-size-adjust: 100%;" href="http://helpforum.sky.com/t5/Draft-Content/Sky-Broadband-router-stats/td-p/2855717" target="_blank">Find your Sky Broadband router statistics</A></P> <P>&nbsp;</P> <P>If as it sounds you haveca superfast service over copper it does take a week or so for the cabinet to optimise the connection.</P> Sat, 09 Nov 2024 07:00:02 GMT Chrisee 2024-11-09T07:00:02Z Broadband problems https://helpforum.sky.com/t5/Broadband/Broadband-problems/m-p/4813274#M437081 <P>Hi,&nbsp;</P><P>I have recently upgraded my contract to Sky Broadband Superfast, set it up on 08/11/2024 around 7pm, since then the broadband/wifi signal has been very slow, even slower than before the upgrade, can you help with this?</P> Sat, 09 Nov 2024 03:46:39 GMT https://helpforum.sky.com/t5/Broadband/Broadband-problems/m-p/4813274#M437081 Adam1168 2024-11-09T03:46:39Z Re: Broadband problems https://helpforum.sky.com/t5/Broadband/Broadband-problems/m-p/4813302#M437094 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4242475">@Adam1168</a>&nbsp;if you have a black Sky hub can you post your hub's stats see&nbsp;<A style="background-color: #ffffff; -webkit-tap-highlight-color: transparent; -webkit-text-size-adjust: 100%;" href="http://helpforum.sky.com/t5/Draft-Content/Sky-Broadband-router-stats/td-p/2855717" target="_blank">Find your Sky Broadband router statistics</A></P> <P>&nbsp;</P> <P>If as it sounds you haveca superfast service over copper it does take a week or so for the cabinet to optimise the connection.</P> Sat, 09 Nov 2024 07:00:02 GMT https://helpforum.sky.com/t5/Broadband/Broadband-problems/m-p/4813302#M437094 Chrisee 2024-11-09T07:00:02Z Re: Broadband problems https://helpforum.sky.com/t5/Broadband/Broadband-problems/m-p/4814269#M437408 <P>Hi,&nbsp;</P><P>Thanks for the reply, I did have a black sky box before the upgrade but now I have a white one?</P><P>&nbsp;</P> Sat, 09 Nov 2024 23:18:49 GMT https://helpforum.sky.com/t5/Broadband/Broadband-problems/m-p/4814269#M437408 Adam1168 2024-11-09T23:18:49Z