topic Re: Internet not working properly in Broadband

Internet not working properly

Tristan8 — Thu, 07 Nov 2024 05:54:56 GMT

Hi, we had fibre installed yesterday and the speed test is very good but now we can't seem to download programs to tv and is very slow. We also need some booster boxes as we can't get the internet everywhere in the house

Re: Internet not working properly

Mr+Flibbles+86 — Fri, 08 Nov 2024 09:38:13 GMT

Hi there @Tristan8 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Internet not working properly

Tom-W19 — Sun, 10 Nov 2024 09:48:03 GMT

Hi @Tristan8

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.