topic ORANGE lights on router in Broadband

ORANGE lights on router

Lion98 — Fri, 08 Nov 2024 00:54:26 GMT

Got orange lights on Internet and voice, I've turned it on/off twice, I've unplugged the line, I've pressed reset and nothing is working, still orange lights. This isn't the first time this stupid crap has happened, normally on/off works. This is the first time nothing has helped.

Re: ORANGE lights on router

mulee — Fri, 08 Nov 2024 01:01:30 GMT

i have this issue right now aswell

Re: ORANGE lights on router

caesarome — Fri, 08 Nov 2024 05:47:06 GMT

@Lion98 @mulee

It could be maintenance that is taking place so if it is still down during the day then the first thing to check is this link to see if there are any outages in your area:

https://www.sky.com/servicechecker

If there isn't try running the line test here:

https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.