topic No WiFi connection in Broadband

No WiFi connection

KatieC44 — Thu, 07 Nov 2024 15:16:28 GMT

All lights on router but won't connect to any device

Re: No WiFi connection

Lisa-P1987 — Fri, 08 Nov 2024 10:24:05 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: No WiFi connection

Tom-W19 — Sun, 10 Nov 2024 10:27:17 GMT

Hi @KatieC44

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.