topic Re: contract in Broadband

contract

MCFC — Thu, 07 Nov 2024 11:56:20 GMT

hi I have broadband only pay £20 per month next February going up to £37 can I get this reduced

Re: contract

caesarome — Thu, 07 Nov 2024 12:09:00 GMT

If the minimum term on the contract is ending around February then you will need to call Sky then to discuss your options as it is a bit early to do this at present.

Re: contract

MCFC — Thu, 07 Nov 2024 12:10:43 GMT

thanks for your help much appreciated

Re: contract

TimmyBGood — Thu, 07 Nov 2024 12:27:27 GMT

@MCFC

Perhaps note that £20 a month for broadband would be making a loss for any Openreach ISP.

Re: contract

MCFC — Thu, 07 Nov 2024 12:18:43 GMT

thanks for getting back to me but honestly I don't think anyone should be charged for a landline which don't use not able to afford too I only have broadband £37.50 each month is a lot just to have WiFi

Re: contract

TimmyBGood — Thu, 07 Nov 2024 13:05:34 GMT

@MCFC

The 'landline' charge is for rental of the data circuit (copper or optical) without which broadband cannot function. Its separate billing is an anomaly: what you can do is check you aren't being charged for an unused voice call package which would be Sky Talking Evenings and Weekends Extra, Anytime Extra or International Extra.