topic Terrible. Network connection in Broadband

Terrible. Network connection

JulieM1 — Thu, 07 Nov 2024 11:58:00 GMT

This has bring going on for days, dropping off snd on continuously. When I test my connections it says everything is fine, done all the turned it off snd on again, booster has all green lights

Re: Terrible. Network connection

Mr+Flibbles+86 — Fri, 08 Nov 2024 09:40:25 GMT

Hi there @JulieM1 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Terrible. Network connection

SpB007 — Fri, 08 Nov 2024 09:53:48 GMT

The connection is awful. Internet on phones and at home far worse than years ago. Keep paying for upgrades but the service is not much better than 15 years ago!

Im convinced some bloody accountant demands a reduction in quality so they can force the sale of 7G or whatever nonesense they bring out next. Love to prove the 'engineering' for this.

Apps are buffering on tv so i will cancel subscription at the end of this term. Always feel cheated by this service.

Re: Terrible. Network connection

Tom-W19 — Sun, 10 Nov 2024 09:50:10 GMT

Hi @JulieM1

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.