How do I get a booster?

Stuart2024 — Thu, 07 Nov 2024 11:06:17 GMT

Broadband went on today but WiFi signal not strong enough in all parts of my home. How can I get a WiFi extender?

Re: How do I get a booster?

TimmyBGood — Thu, 07 Nov 2024 12:11:59 GMT

@Stuart2024

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these.

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.

Re: How do I get a booster?

Stuart2024 — Thu, 07 Nov 2024 20:16:27 GMT

Thanks @TimmyBGood

topic How do I get a booster? in Broadband

How do I get a booster?

Re: How do I get a booster?

Re: How do I get a booster?