topic Re: New broadband in Broadband

New broadband

GAllen123 — Wed, 06 Nov 2024 20:37:33 GMT

I am getting ultra fast 300 Broadband fitted on the 21st this month the area is in the old copper cables and the maximum we get is 30mb/s, should I be worried about it not getting fitted because I cannot see any green boxes or cables running from my house?

Re: New broadband

cookiemonsteruk — Wed, 06 Nov 2024 20:41:07 GMT

@GAllen123

Enter your full address below and copy and paste the notes below the table

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

Re: New broadband

GAllen123 — Wed, 06 Nov 2024 20:54:15 GMT

All very confusing but mentions FDSL and G.fast FTTP unavailable but WBC SOGEA availability but in the box below mentions Downstream line Rate up to 1000mbps and up stream 220mbps and in availability mentions FTTP installation stage 1. To dumb it down will I have any issues?

Re: New broadband

cookiemonsteruk — Wed, 06 Nov 2024 20:59:56 GMT

@GAllen123

The notes below will tell us what path the fibre will take to the house

In terms of green cabinets and cables at 30Mbps you would be over 2Km from the roadside cabinet and probably wouldn't be aware of it . However full fibre bypasses the cabinet and goes straight to the exchange.

Re: New broadband

cookiemonsteruk — Wed, 06 Nov 2024 21:04:26 GMT

@GAllen123

Additionally

"FTTP installation stage 1. " indicates there should be no issues again the notes would confirm .

Is there no mention of "wbc fttp". If not that would be strange.

Re: New broadband

GAllen123 — Wed, 06 Nov 2024 21:08:29 GMT

WBC FTTP is Unavailable according to this table

this read from the bottom of the table :

Our records show the following FTTP network service information for these premises:-Single Dwelling Unit Residential UG premises served by 2.5 Inch plastic duct 56.

FTTP is available and a new ONT may be ordered.

The exchange is not in a current fibre priority programme

As a WLR withdrawal exchange, product restrictions apply

SOADSL is not restricted at the exchange

For all ADSL and WBC Fibre to the Cabinet (VDSL or G.fast) services, the stable line rate will be determined during the first 10 days of service usage.

For all SOADSL services,the stable line rate will be determined during the first 10 days of service usage.

Actual speeds experienced by end users and quoted by CPs will be lower due to a number of factors within and external to BT's network, Communication Providers' networks and within customer premises.

In order to be eligible for handback, downstream speed should be less than Downstream Handback Threshold values.

If you decide to place an order for a WBC fibre product, an appointment may be required for an engineer to visit the end user's premises to supply the service

ADSL, ADSL2+ and SOADSL availability: If shown at FTTP or SOGEA premises,ADSL, ADSL2+ and SOADSL are not available to order due to WLR Withdrawal stop sell rules. CPs should order FTTP or SOGEA. Copper products are only available by exception.

Re: New broadband

cookiemonsteruk — Wed, 06 Nov 2024 21:13:42 GMT

@GAllen123

"Our records show the following FTTP network service information for these premises:-Single Dwelling Unit Residential UG premises served by 2.5 Inch plastic duct 56.

FTTP is available and a new ONT may be ordered."

The fibre is underground thru an existing duct

Back to the table above does it say wbc fttp or fttp on demand . Is this a rural area ?

Re: New broadband

GAllen123 — Wed, 06 Nov 2024 21:18:04 GMT

It reads wbc fttp unavailable in the top of the table and yes it is a rural area, the internet has been poor here for a long time.

saw the new fibre was available and contacted sky who are sending a open reach engineer out, hopefully something happens with it.

fingers crossed!

Re: New broadband

cookiemonsteruk — Wed, 06 Nov 2024 21:22:17 GMT

@GAllen123

As a rural community it is possible that some folks have banded together and gone down the fttp on demand route and in doing so your house is now part of that build . To sum up fttp is defo available

Re: New broadband

GAllen123 — Wed, 06 Nov 2024 21:41:48 GMT

Good to know! 👍🏻 Will it be simple for them to fit?

Re: New broadband

cookiemonsteruk — Wed, 06 Nov 2024 21:49:10 GMT

@GAllen123

Yep, very simple in comparison to other builds i have come across. The only possible caveat would be the condition of the duct mentioned in the notes. I.e is it blocked, congested or collapsed etc . Thats nothing you need to concern yourself with but may add a few weeks to the installation . My guess going by the install stage 1 is that everything is ready to go