https://helpforum.sky.com/t5/Broadband/Tv-freezing/m-p/4810665#M436325 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/9873">@GD1</a>&nbsp;</P><P>can you move to the broadband forum please&nbsp;</P><P>&nbsp;</P><P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3901439">@Chr2</a>&nbsp;</P><P>Have you tried the troubleshooting line checker in the MySky app</P><P>&nbsp;</P><P>alss have you tried rebooting both your glass tv by pulling the plug for a few minutes and the same with your router ?</P><P>&nbsp;</P><P>you could also try connecting your glass unit to the router with an Ethernet cable and switching off wifi in the settings to see if the issue persists&nbsp;</P> Wed, 06 Nov 2024 19:09:50 GMT Jporch316 2024-11-06T19:09:50Z https://helpforum.sky.com/t5/Broadband/Tv-freezing/m-p/4810604#M436324 <P>Each morning and each early evening the broad band and tv are freezing it has been happening for a few weeks now has sky got cable issues in the area or other faults your not telling us</P> Wed, 06 Nov 2024 18:21:16 GMT https://helpforum.sky.com/t5/Broadband/Tv-freezing/m-p/4810604#M436324 Chr2 2024-11-06T18:21:16Z https://helpforum.sky.com/t5/Broadband/Tv-freezing/m-p/4810665#M436325 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/9873">@GD1</a>&nbsp;</P><P>can you move to the broadband forum please&nbsp;</P><P>&nbsp;</P><P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3901439">@Chr2</a>&nbsp;</P><P>Have you tried the troubleshooting line checker in the MySky app</P><P>&nbsp;</P><P>alss have you tried rebooting both your glass tv by pulling the plug for a few minutes and the same with your router ?</P><P>&nbsp;</P><P>you could also try connecting your glass unit to the router with an Ethernet cable and switching off wifi in the settings to see if the issue persists&nbsp;</P> Wed, 06 Nov 2024 19:09:50 GMT https://helpforum.sky.com/t5/Broadband/Tv-freezing/m-p/4810665#M436325 Jporch316 2024-11-06T19:09:50Z