https://helpforum.sky.com/t5/Broadband/WiFi-is-down/m-p/4810466#M436274 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4239690">@Lizr666</a>&nbsp;</P> <P>Im not sure what test you are running so try this, btw we are customers here who help each other.</P> <P>&nbsp;</P> <P>First thing to check is this link to see if there are any outages in your area:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P>After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Wed, 06 Nov 2024 16:42:15 GMT caesarome 2024-11-06T16:42:15Z https://helpforum.sky.com/t5/Broadband/WiFi-is-down/m-p/4810253#M436272 <P>Your <EM><FONT size="2" color="#999999">(removed)</FONT></EM> app is telling me there's no issue with my WiFi but there most definitely is an issue because it's NOT working! None of my devices can connect none of the phones or my security cameras nothing so there is indeed problem</P> <P>&nbsp;</P> <P style="font-size: smaller; color: #939799;"><I><BR />Moderator note: Removed inappropriate language<BR /><BR /></I></P> Wed, 06 Nov 2024 16:34:35 GMT https://helpforum.sky.com/t5/Broadband/WiFi-is-down/m-p/4810253#M436272 Lizr666 2024-11-06T16:34:35Z https://helpforum.sky.com/t5/Broadband/WiFi-is-down/m-p/4810466#M436274 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4239690">@Lizr666</a>&nbsp;</P> <P>Im not sure what test you are running so try this, btw we are customers here who help each other.</P> <P>&nbsp;</P> <P>First thing to check is this link to see if there are any outages in your area:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P>After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Wed, 06 Nov 2024 16:42:15 GMT https://helpforum.sky.com/t5/Broadband/WiFi-is-down/m-p/4810466#M436274 caesarome 2024-11-06T16:42:15Z