topic Poor wifi on Nintendo switch in Broadband

Poor wifi on Nintendo switch

Jenzo — Wed, 06 Nov 2024 14:13:59 GMT

My wifi signal is terrible on my iPad and my sons Nintendo switch console it will only work in the livingroom next to the router no other room in the house.

Re: Poor wifi on Nintendo switch

Mr+Flibbles+86 — Thu, 07 Nov 2024 10:26:22 GMT

Hi there @Jenzo , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Poor wifi on Nintendo switch

Tom-W19 — Sat, 09 Nov 2024 10:27:19 GMT

Hi @Jenzo

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

Re: Poor wifi on Nintendo switch

Jenzo — Sat, 09 Nov 2024 10:58:54 GMT

Hi Tom

I do need help with them unfortunately with work Iv had no time to get in contact with sky but the wifi has no been great since I joined last month for my iPad and switch signal upstairs in the house.